Patient Advocate Associate (Medical Collector)

Who we are:

H-Wave is leading the way in drug-free rehabilitation and pain relief for those injured at work or at play. We are well-established in the work comp industry, with a solid reputation of results for over 25 years. H-Wave technology is used by over 100 professional sports teams in nearly every major sport, because nothing works better for creating immediate pain relief and sustained tissue recovery. It’s a multi-functional electrical stimulation device intended to speed recovery, restore function, and manage chronic, acute or post-operative pain.

The opportunity:

H-Wave is seeking a  Patient Advocate Associate (Medical Collector) who has a background in workers comp or medical collections specifically dealing with adjusters on patient bills The ideal candidate is proactive, thinks ahead, is driven, reacts quickly, and has a demonstrated history of persistence in influencing others. The nature of this position is best described as requiring some practical, common sense alternatives, but within the parameters of the job scope.

A day in the life of an H-Wave Medical Collector consists of calling adjusters, attorneys and lien reps to negotiate the settlement of liens and outstanding balances, all while maintaining and building professional relationships.

Are you a task ninja and do have the ability to manage multiple tasks at once? Do you have a lot of drive and are you a goal crusher?

Here’s a snapshot of what you’ll do:

• Work with Payors, (insurance adjusters, nurse case managers and attorneys)
• Resubmit bills
• Learn State labor codes and guidelines
• Ability to make a high volume of phone calls
• Strong work ethic and self-starter
• Effectively manage multiple priorities and adapt to change within a fast-paced business environment

What you’ll need to get an interview:

• 1-3 years of medical collections experience
• High school Diploma or GED required
• Ability to learn and navigate new software quickly
• Strong verbal and written communication skills
• Analytical and Computer skills
• Be a team player, work and communicate respectfully with other departments
• Ability to read and interpret department documents when required